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Right of Withdrawal & Model Withdrawal Form


According to § 357 para. 6 BGB, new version, the consumer bears the direct cost of returning the goods.
You can revoke your contractual declaration in text form (e.g. letter, fax, e-mail) within 14 days without giving reasons. The period begins after receipt of this notification in writing, but not before receipt of the goods by the consignee or a third party who has taken possession of the goods (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations to provide information pursuant to Article 246a § 1 paragraph 2 sentence 1 No. 1 EGBGB new version in conjunction with § 312d paragraph 1 sentence 1 BGB new version.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
§ 312g para. 2 BGB new version
For goods that are made up / formulated / manufactured according to customer specifications or clearly tailored to the personal needs of the buyer, no right of withdrawal applies.
The revocation is to be addressed to:
HP-Textiles GmbH
Otto-Hahn-Strasse 22
48480 Schapen
Tel.: 05905-94598-70
Fax: 05905-94598-74
Seat of the company: D-48480 Schapen
Local court Osnabrück: HRB 205881
Managing directors: Christina Schniedergers, Berthold Hoffrogge
Consequences of revocation:
In the event of an effective revocation, the services received by both parties shall be returned. If you are unable to return the performance received in whole or in part or only in a deteriorated condition, you may be required to compensate us for the loss in value.
(§ 357 para. 7 BGB new version). In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the goods by not using the goods as your property and refrain from doing anything that would reduce their value.
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the goods back.
For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you;
In no case will you be charged for this repayment.
End of the cancellation policy

Model withdrawal form

Our model withdrawal form as PDF document: DOWNLOAD     
Our model withdrawal form to fill out online: ONLINE FORM

To open the downloadable PDF-files, you need an additional program such as the Adobe Reader, which you can download online for free. The current version of the Adobe Reader you can find here.